Thursday, December 18
Virtual Event
Agenda
1:00PM – 2:00PM EASTERN (10:00AM - 11:00AM PACIFIC)
This month, the team will kick off the session with a focus on training techs to convert more without the sales sleaze. We’ll explore how to present options with confidence, build genuine rapport, and guide customers to smart decisions—turning everyday calls into win-win opportunities.
Presenters

Before joining EGIA, David spent nearly four decades serving the HVAC industry. He started out by sweeping floors and running parts at his grandfather’s HVAC business. After graduating from college, he founded a software company that developed one of the industry’s first DOS-based service management and dispatching programs. David also served as president of the family HVAC business and was elected to ACCA’s national board of directors. After the family business was sold in 1999, David transitioned to a career in HVAC training, coaching, and consulting, holding various roles with Comfort Institute, Profit Strategies, National Comfort Institute, and SilverBullet Price Page.
David graduated from the University of Georgia with a degree in Business Management, majoring in Management Information Systems.

Bob has worked and consulted with literally thousands of HVAC contractors and has a drive to help contractors grow their business and achieve their goals
Alumnus of the University of Georgia and holds a non-restricted conditioned air license in the state of Georgia.

Joel spent five years as a Franchise Business Coach with Aire Serv, supporting 40–60 franchisees and earning Franchise Business Coach of the Year. He also served in operational leadership roles in his family’s HVAC business and Dring Heating & Cooling.
An EPA-certified HVAC technician, Joel pairs real-world field experience with proven coaching systems that help contractors grow with clarity and confidence.