Tuesday, April 20
Virtual Workshop
Agenda
1:00PM – 4:00PM EASTERN (10:00AM - 1:00PM PACIFIC)
The best CSRs don’t just answer the phone—they become the reason homeowners stop shopping.
Sure, AI is changing how calls are handled, but technology doesn’t build trust: people do. So how can you make sure your people understand what a proper customer experience looks like – and how to deliver it every time?
Join Brigham Dickinson, Founder of Power Selling Pros, to learn the proven behaviors elite CSRs use to book 90%+ of their opportunities and create an exceptional customer experience. Whether you’re using AI in your call handling or not, this can’t-miss workshop will lay out the proven playbook to book and close more calls – however you answer them.
Key Takeaways:
- Master the first 30 seconds of every call.
- Build value before discussing price.
- Guide homeowners to confidently book appointments.
- Overcome objections using the IRAP Framework.
- Turn AI-driven efficiency into human connection.
- Equip technicians to reinforce trust in the home.
- Learn how to raise booking rates, improve customer experiences, drive loyalty.
Who Should Attend:
Business Owners.
Presenter
Register Now