Wednesday, April 26 - Thursday, April 27
1:00 PM - 4:00 PM EASTERN (10:00 AM - 1:00 PM PACIFIC)
The goal is to learn and role play communication process, social styles and personalities, how to get along well, how to improve building customer relationships to improve the brand. We also cover in depth the consumer behaviors interests, questioning technique, sales process and selling techniques, and how to use them all. Technicians will learn and have materials to use that can help them sell more equipment, create more leads, create more accessory sales, and sell more maintenance agreements.