Take your skill to diagnose, prescribe, and guide customers toward purchasing your products and services by addressing the safety risks, comfort issues, unhealthy air, and energy-wasting problems in their home—through a deeper understanding of how home construction, HVAC, and indoor air quality all shape the occupant’s experience with your products.

At its heart, residential HVAC is simple. Math, based on facts, data, and science (thermodynamics and physics) incorporated in solution design to deliver homeowners with a safe, comfortable, healthy, energy-smart home living experience.

You will learn advanced knowledge of HVAC, IAQ, and home performance solutions, building the confidence to diagnose, design, and clearly communicate with customers. This will enable you to expand job scope, guide homeowners toward advanced technologies, and turn technical and conceptual into practical, easy-to-understand choices that inspire homeowners to buy.

Key takeaways include:

• Three states of flow to master in-home sales
• The house as a system of subsystems
• Airflow
• Equipment components
• Survey the customer, living space, building envelope and system application
• Proper equipment sizing with load calculations
• Equipment selection
• Air quality
• Additional content and resources (as time allows)

NOTE: The content is structured to appeal to all people and experience levels with proven sales skills to indoctrinate them into the technical aspects of the HVAC, airflow, IAQ, and home performance sales profession so they can hit the ground running. This IS NOT a sales training course, but is for salespeople and technicians that sell. See MyContractorUniversity.com for sales training courses. The content is product and brand neutral.