Service agreements have been around for many decades, and consistently companies may struggle to create value for homeowners and transact to the metrics we all desire to maximize profitability and client experience. If we think of service agreements as a marketing process, that lens allows a clearer picture about the lifetime value of a customer, and additional referrals and sales.

Most would agree it’s generally easier to transact with an existing customer, and becomes even more profitable when we understand how to build a larger database of club clients, to the optimum 1,500 service agreements per million dollars of revenue. It is then we can market less expensively, and unlock the profitability and ultimately company value.

During this presentation, you will:

• Learn the tried and true best practices for implementing a highly successful, profit generating service agreement program in your company
• Discover how service agreements can keep your crews busy during the slower shoulder seasons and generate a constant stream of new business opportunities when the weather isn’t on your side
• Save years of trial and error mistakes, prevent costly implementation missteps and avoid unneeded stress and sleepless nights wondering if you are doing things the right way.

Questions:

Contact Robin Faust

916-582-3639 | rfaust@egia.org