Residential Service Agreement Success
Thursday, March 3
8:00AM - 5:00PM CENTRAL
Location
The Westin Irving Convention Center at Las Colinas
400 West Las Colinas Blvd.
Irving, TX 75039
Description
Discuss in detail the structure of a service agreement program. The workshop will provide the forms, materials, and necessary structure to implement and execute a top performing service agreement process. A discussion will also be around how to control and ensure profitable growth and generate quality leads.
IN THIS WORKSHOP YOU’LL LEARN:
- How to implement a successful service agreement program
- Marketing materials for residential service agreements for technicians
- Compensation plans and incentives for service agreements
- Goal setting for technicians on service agreements
- Marketing techniques to target zones and existing customers
- Pricing methods for service agreements
- Metrics around the service agreement model
- Scheduling procedures
- Company culture to the support plan
WHO SHOULD ATTEND?
- Owners
- Service management
PLEASE BRING A WORKING LAPTOP OR DEVICE THAT HAS MICROSOFT EXCEL SO YOU CAN WORK WITHIN THE SPREADSHEET TEMPLATES WE WILL PROVIDE.
Presenter
Gary Elekes
President, EPC Training
Gary Elekes is serial entrepreneur with a passion for helping others become more successful by sharing what he has learned over the past 3 decades working closely with all facets of the contracting industry. During his career, Gary has held senior management positions at Lennox and Service Experts. In 2000, Gary moved into entrepreneurship and started his training and consulting business EPC. Today, EPC continues to support growth oriented businesses aspiring to reach 20% EBIT. He also designed the very first web based learning platform for the residential contracting industry, which acts as a support system for training and learning in HVAC and plumbing trades, and has over 5,000 subscribers.
In 2003, Gary began acquiring contracting firms with a focus on developing turn-around opportunities. He also opened and operated several start-up businesses. In 2010, he added web design/SEO and online marketing to his company portfolio starting Imarket Solutions as a co-founder. Gary graduated from Ohio State University with a BSBA and also holds a Master's Degree in Business and Finance.
Contact
Event Services
888-213-9320