Bob is a lifelong industry professional, with experience in all aspects of the HVAC industry. Bob grew up in the business working for the family heating and air company at a young age. He since held management and sales positions with several major manufacturers and distributors, focusing on growing sales by growing his customers businesses. He has also owned two HVAC contracting businesses, selling one to a fortune 100 company.

Bob has worked and consulted with literally thousands of HVAC contractors and has a drive to help contractors grow their business and achieve their goals

Alumnus of the University of Georgia and holds a non-restricted conditioned air license in the state of Georgia.

Joel is 4th-generation in the HVAC industry, helping contracting businesses improve profitability, strengthen operations, and drive sustainable growth. With 30+ years in HVAC, home services, and franchise operations, he brings a deep understanding of both field operations and executive-level strategy.

Joel spent five years as a Franchise Business Coach with Aire Serv, supporting 40–60 franchisees and earning Franchise Business Coach of the Year. He also served in operational leadership roles in his family’s HVAC business and Dring Heating & Cooling.

An EPA-certified HVAC technician, Joel pairs real-world field experience with proven coaching systems that help contractors grow with clarity and confidence.

Coach Winn brings more than 17 years of leadership experience running a $25M service contracting operation, with deep expertise in HVAC and the day-to-day realities owners and managers face. He’s coached hundreds of contractors representing more than $250M in combined revenue, helping improve growth, profitability, and long-term stability through clear, actionable strategy. A former athletic coach and business teacher – and an NCAA-level football official for several seasons – Winn is known for his disciplined, high-accountability approach to building winning teams. He holds a Business degree from Texas A&M and is an OSHA-recognized Safety Specialist.

As Director of Education & Coaching at EGIA, Denise Swafford spearheads the strategy for the organization’s education and coaching programs through Contractor University and HVAC Distributor University. She leads EGIA’s internal coaching team and also serves as a featured educator and speaker, presenting workshops, webinars, and keynote sessions for contractors and other industry partners across North America.

Denise has decades of leadership experience in the home services industry, beginning in her family’s HVAC business before helping lead the company through a successful acquisition. She has since held key leadership roles with some of the industry’s largest and most successful organizations. Throughout her career, she has coached thousands of contractors, developed innovative training programs and business systems, and helped home service companies improve operations, grow revenue, and build lasting success.