Service Agreement Success

Tuesday, September 17 - Wednesday, September 18

Virtual Event


1:00PM - 4:30PM EASTERN (10:00AM - 1:30PM PACIFIC)

Service Agreement Success

Every company needs to have a Director of Sales, Sales Team Leader or Sales Manager, even if the company does not have a dedicated person in that role. The problem with most companies is that no one is appointed to the role or there is someone unaware of (or poorly executing) the role responsibilities.

In this workshop, we’ll explore the most important principles of sales leadership that correlate with success and profitability, from qualities you need to instill in yourself, to how to properly recruit, hire and develop people, and everything in between. We will also take a deeper dive into sub-topics within the realm of sales leadership and share real-world examples, both good and bad. Drew Cameron will then answer your questions and help you address your biggest challenges, obstacles, opportunities, strengths, weaknesses, and threats. You will learn to operate from a place of abundance and expansion versus scarcity and contraction.

Attendees will receive a copy of the slide deck and an arsenal of valuable resources.

Key takeaways include:

  • The critical success principles of sales leadership
  • Who you need to be
  • Qualities of top sales leaders
  • Sales leadership responsibilities
  • How to establish the proper culture
  • Recruiting, hiring, onboarding, educating, training, and developing people
  • Understanding the difference between coaching, management, and leadership of people, processes, and performance
  • A sales meeting framework
  • Goal setting and performance
  • Sales metrics and KPIs
  • Accountability and reporting
  • How to master all of the above and become the inspirational leaders your team needs

Who Should Attend:

  • Owners
  • Sales Managers


Speaker Elekes
Gary Elekes
President, EPC Training
Gary Elekes is serial entrepreneur with a passion for helping others become more successful by sharing what he has learned over the past 3 decades working closely with all facets of the contracting industry. During his career, Gary has held senior management positions at Lennox and Service Experts. In 2000, Gary moved into entrepreneurship and started his training and consulting business EPC. Today, EPC continues to support growth oriented businesses aspiring to reach 20% EBIT. He also designed the very first web based learning platform for the residential contracting industry, which acts as a support system for training and learning in HVAC and plumbing trades, and has over 5,000 subscribers.

In 2003, Gary began acquiring contracting firms with a focus on developing turn-around opportunities. He also opened and operated several start-up businesses. In 2010, he added web design/SEO and online marketing to his company portfolio starting Imarket Solutions as a co-founder. Gary graduated from Ohio State University with a BSBA and also holds a Master's Degree in Business and Finance.

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